{"id":2410,"date":"2025-08-13T12:47:56","date_gmt":"2025-08-13T16:47:56","guid":{"rendered":"https:\/\/wellesleyps.org\/technology\/?p=2410"},"modified":"2025-08-13T12:49:40","modified_gmt":"2025-08-13T16:49:40","slug":"tech-help-desk-update","status":"publish","type":"post","link":"https:\/\/wellesleyps.org\/technology\/2025\/08\/13\/tech-help-desk-update\/","title":{"rendered":"New Tech Help Desk"},"content":{"rendered":"\n<p><strong>New for 2025-26:<\/strong>\u00a0The WPS Tech Department has transitioned to\u00a0<strong>Incident IQ<\/strong>\u00a0for our Help Desk ticketing system. Submit support tickets at\u00a0<a href=\"https:\/\/wellesleyps.incidentiq.com\/\">https:\/\/wellesleyps.incidentiq.com\/<\/a>\u00a0and login using your usual WPS credentials.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>New for 2025-26:\u00a0The WPS Tech Department has transitioned to\u00a0Incident IQ\u00a0for our Help Desk ticketing system. Submit support tickets at\u00a0https:\/\/wellesleyps.incidentiq.com\/\u00a0and login using your usual WPS credentials.<\/p>\n","protected":false},"author":5,"featured_media":2411,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_cbd_carousel_blocks":"[]","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-2410","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news","","tg-column-two"],"aioseo_notices":[],"publishpress_future_action":{"enabled":true,"date":"2026-07-01 00:46:00","action":"delete","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/wellesleyps.org\/technology\/wp-json\/wp\/v2\/posts\/2410","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wellesleyps.org\/technology\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wellesleyps.org\/technology\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wellesleyps.org\/technology\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/wellesleyps.org\/technology\/wp-json\/wp\/v2\/comments?post=2410"}],"version-history":[{"count":3,"href":"https:\/\/wellesleyps.org\/technology\/wp-json\/wp\/v2\/posts\/2410\/revisions"}],"predecessor-version":[{"id":2415,"href":"https:\/\/wellesleyps.org\/technology\/wp-json\/wp\/v2\/posts\/2410\/revisions\/2415"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wellesleyps.org\/technology\/wp-json\/wp\/v2\/media\/2411"}],"wp:attachment":[{"href":"https:\/\/wellesleyps.org\/technology\/wp-json\/wp\/v2\/media?parent=2410"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wellesleyps.org\/technology\/wp-json\/wp\/v2\/categories?post=2410"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wellesleyps.org\/technology\/wp-json\/wp\/v2\/tags?post=2410"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}