Q. I’ve never created a Parent Portal account. How do I get my child’s AccessIDs and Access passwords?
A. Letters were sent home to parent/guardians with their child’s AccessIDs and Access passwords. If you no longer have that information, please visit the main office at your child’s school to pick up your child’s AccessID and Access password.
Q. Do I still need to use the AccessID and Access password after I create a Portal Account?
A. After you’ve linked a child to your Portal account, you will no longer need to use his AccessID and AccessPassword.
Q. What is the web address for PowerSchool?
A. The Wellesley Public School District’s PowerSchool portal address is: https://wellesley.powerschool.com/
Q. I can’t remember my username?
A. Go to the Wellesley Public School’s PowerSchool portal address https://wellesley.powerschool.com/ and click on the link labeled ‘Having trouble signing in?’ Then, click on the Forgot Username tab. Type in your email address and click Enter. Your username will be sent to you by email.
Q. I can’t remember my password?
A. Go to the Wellesley Public School’s PowerSchool portal address https://wellesley.powerschool.com/ and click on the link labeled ‘Having trouble signing in?’ Then, click on the Forgot Password tab. Type in your username email address and click Enter. You’ll be sent a link to reset your password. Please note, this link is valid for only 30 minutes.
Q. Are Parent Portal usernames and passwords case sensitive?
A. The Parent Portal username you create is not case sensitive, however, the password you create is case sensitive.
Q. Can I change my password?
A. Once you have logged on to your Parent Single Sign On account, you’ll notice the Account Preferences icon located in the left-hand menu. Click on Account Preferences to change your username, password, email address, or to add additional students to your account.
Q. What happens if I change my email address?
A. It is very important for the Parent Portal to have your correct e-mail address. It is used by the “Forgot Username” and “Forgot Password” processes. You can view and update your e-mail address on the Account Preference link (top right of screen) Once an e-mail address has changed, an automatic e-mail notification will be sent to both the old and new email addresses, for added security.
Q. I have multiple children in the district. Can I have access to all their accounts under just one username and password?
A. Yes, PowerSchool’s Parent Portal Single Sign On allows parents to have access to all of their children’s accounts from just one username and password.
Q. I have set up a Parent Portal account. How do I add additional children to my account?
A. Log into your Parent Portal account. Click on the Account Preference icon. Click on the Students tab. Click on the Add button.
Q. Do parents need to share an account?
A. No, each parent can create their own account and link to their children.
Q. Can other people see my child’s grades and information?
A. As long as you protect your password, and your child’s AccessIDs and Access passwords, others will not be able to see your child’s information.
Q. If you still have questions about the portal, who do I contact?
A. You can contact the school office or send an email to firstname.lastname@example.org